Effective Date: 27/10/2024

At Hot Grac, accessible from hotgrac.shop , your privacy is important to us. This privacy policy outlines the types of personal information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Information that identifies you, such as your name, email address, phone number, and payment information.
• Usage Data: Information about how you use our website, services, and products, including your IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services.
• To process your appointments and payments.
• To communicate with you regarding your appointments or inquiries.
• To improve our website and services based on user feedback and usage patterns.
• To send you marketing communications (if you have opted to receive them).

3. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, booking systems) who have access to your personal information only to perform these tasks on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the personal information we have about you.
• The right to object to or restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent at any time (where we are relying on consent to process your information).

6. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Hot Grac
Address: 3411 Walnut bend ln Houston, TX 77042
Email Address: info@hotgrac.shop
Phone Number: (346) 256-2535